Payment Terms
Last Updated: September 21, 2025
These Payment Terms govern all financial transactions between you and toumit ("we," "us," or "our") in connection with the use of our services available at toumit.com. By purchasing or subscribing to any of our services, you agree to these Payment Terms in full.
1. Accepted Payment Methods
We accept a variety of payment methods to accommodate our international client base. Accepted methods may include, but are not limited to:
- Major credit and debit cards (Visa, Mastercard, American Express)
- Digital wallets and online payment processors
- Bank transfers where explicitly offered
- Any additional methods displayed at the point of checkout
Available payment methods may vary depending on your location and the specific service selected. We reserve the right to add or remove accepted payment methods at any time without prior notice.
2. Pricing and Currency
All prices are listed in United States Dollars (USD) unless otherwise stated at the point of purchase. Prices are subject to change at our sole discretion. Any changes to pricing will not affect orders that have already been confirmed and paid.
If your payment is processed in a currency other than USD, your bank or payment provider may apply conversion rates and additional fees. We are not responsible for any currency conversion charges or foreign transaction fees imposed by your financial institution.
3. Billing Cycles
3.1 One-Time Payments
Certain services are offered as one-time purchases. Payment is collected in full at the time of purchase. Access to the relevant service or deliverable is granted upon successful payment confirmation.
3.2 Recurring Subscriptions
Where subscription-based services are offered, billing occurs on a recurring basis according to the plan selected (e.g., monthly or annually). Your subscription will automatically renew at the end of each billing period unless cancelled prior to the renewal date.
By subscribing, you authorize us to charge your designated payment method on a recurring basis without requiring additional approval for each charge, unless required by applicable law.
3.3 Billing Date
Your billing date is established on the date of your initial purchase. Subsequent charges occur on the same calendar date in each following billing period. If a billing date falls on a date that does not exist in a given month, the charge will be processed on the last day of that month.
4. Taxes and Fees
Prices displayed may or may not include applicable taxes, levies, or duties depending on your location. Where required by applicable law, taxes will be calculated and added to your total at checkout. You are solely responsible for any taxes, duties, or government-imposed fees applicable to your purchase based on your jurisdiction.
We are not responsible for determining whether taxes apply to your transaction. If you are tax-exempt, you must provide valid documentation prior to completing your purchase.
5. Payment Authorization and Processing
By providing payment information, you represent and warrant that:
- You are authorized to use the payment method provided
- The payment information you provide is accurate and complete
- You will promptly update your payment details if they change
We use third-party payment processors to handle transactions. We do not store full payment card details on our servers. All payment data is handled in accordance with applicable security standards by our payment processing partners.
We reserve the right to decline any payment at our discretion, including in cases of suspected fraud or unauthorized use.
6. Failed and Declined Payments
If a payment attempt fails or is declined, we will notify you using the contact information associated with your account. You will be given a reasonable opportunity to update your payment method and complete the transaction.
For subscription services, if payment cannot be collected after repeated attempts, your access to the service may be suspended or terminated. We are not liable for any loss of access or data resulting from payment failure.
7. Refund Policy
7.1 General Refund Conditions
Refund eligibility depends on the type of service purchased and the circumstances of the request. Refunds are evaluated on a case-by-case basis and are not automatically guaranteed.
7.2 Eligible Refund Scenarios
A refund may be considered in the following circumstances:
- A technical error on our part resulted in a duplicate charge
- The service was not delivered as described due to a fault on our end
- A refund request is submitted within the applicable refund window specified at the time of purchase
7.3 Non-Refundable Items
The following are generally not eligible for refunds:
- Services that have already been fully delivered or completed
- Subscription periods that have already commenced where the service was accessible
- Custom or personalized work that has been initiated or delivered
- Purchases made in violation of our Terms of Service
7.4 Refund Process
To request a refund, contact us at support@toumit.com with your order details and reason for the request. Approved refunds will be processed to the original payment method within a reasonable timeframe, subject to processing times of your bank or payment provider.
8. Disputes and Chargebacks
If you believe a charge is incorrect or unauthorized, please contact us at support@toumit.com before initiating a chargeback with your bank or payment provider. We are committed to resolving billing disputes promptly and fairly.
Initiating a chargeback without first contacting us may result in suspension of your account pending investigation. We reserve the right to dispute chargebacks that we determine to be unwarranted and to recover associated fees.
9. Subscription Cancellation
You may cancel a subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period. You will retain access to the service until the period expires. No partial refunds are issued for unused portions of a billing period unless otherwise stated at the time of purchase.
We reserve the right to cancel or suspend your subscription at any time if you violate our Terms of Service or these Payment Terms.
10. Price Changes for Subscriptions
We may modify subscription pricing at any time. If a price change affects your active subscription, we will notify you in advance using the contact information on file. Continued use of the service after the effective date of the price change constitutes your acceptance of the new pricing. If you do not agree with the new pricing, you may cancel your subscription before the change takes effect.
11. Promotional Offers and Discounts
From time to time, we may offer promotional pricing, discount codes, or trial periods. Such offers are subject to specific terms communicated at the time of the promotion and may not be combined with other offers unless explicitly stated. We reserve the right to modify or discontinue promotions at any time without notice.
Promotional pricing applies only during the stated promotional period. Upon expiration, standard pricing will apply.
12. Invoices and Receipts
A payment confirmation or receipt will be sent to the email address associated with your account following each successful transaction. It is your responsibility to maintain accurate contact information to ensure receipt of billing communications.
If you require a formal invoice for accounting or tax purposes, please contact us at support@toumit.com with your request and relevant details.
13. Account Responsibility
You are responsible for all charges incurred under your account. If you believe your account has been accessed without authorization, you must notify us immediately. We are not liable for charges resulting from unauthorized account access where you have failed to take reasonable steps to secure your credentials.
14. Modifications to Payment Terms
We reserve the right to update or modify these Payment Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services following any changes constitutes your acceptance of the revised terms. We encourage you to review these Payment Terms periodically.
15. Contact Us
For questions, concerns, or disputes related to payments, please reach out to our support team:
| Contact Method | Details |
|---|---|
| support@toumit.com | |
| Phone | +201061080974 |
| Website | toumit.com |
| Mailing Address | Al Siauf, As Soyouf Qebli, Montaza 2, Alexandria Governorate 5514080, Egypt |
We aim to respond to all payment-related inquiries within a reasonable timeframe during standard business hours.